Privacy Policy

Last updated: December 11, 2024

Introduction

Have I Been There ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application. By using Have I Been There, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information:

Account Information

When you create an account, we collect information such as your email address and any profile information you choose to provide. This information is used to authenticate your account and provide you with access to our services.

Location Data

Our app uses location services to provide navigation features. Your saved places and location data are stored locally on your device only and are not transmitted to or stored on our servers. We do not have access to your saved locations or GPS data.

App Preferences

Your app settings and preferences (such as theme selection and route buffer settings) are stored locally on your device.

How We Use Your Information

We use your information to:

  • Authenticate and manage your account
  • Provide navigation services through familiar places
  • Calculate routes based on your saved locations (processed locally on your device)
  • Improve and optimize our app's functionality
  • Respond to your inquiries and support requests

Data Storage and Security

Location Data: All your saved places, GPS coordinates, and location-related information are stored exclusively on your device. This data never leaves your device and is not accessible to us.

Account Data: Your account credentials and profile information are stored securely using industry-standard encryption and security practices.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

Our app uses the following third-party services:

  • Google Maps Platform: We use Google Maps, Google Directions, and Google Places APIs to provide mapping and navigation services. When you use these features, your current location and destination are sent to Google to calculate routes. Please review Google's Privacy Policy for more information on how they handle your data.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or valid legal processes
  • To protect our rights, privacy, safety, or property
  • With service providers who assist in operating our app (subject to confidentiality agreements)

Your Rights and Choices

You have the right to:

  • Access your data: Request information about the personal data we hold about you
  • Delete your account: Request deletion of your account and associated data
  • Delete local data: Remove your saved places at any time through the app, or delete all local data by uninstalling the app
  • Withdraw consent: Revoke location permissions through your device settings at any time
  • Data portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us at hello@haveibeenthere.com.

Data Retention

Account data is retained for as long as your account is active. You may request account deletion at any time.

Location data stored on your device remains until you delete it through the app or uninstall the application.

Children's Privacy

Have I Been There is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@haveibeenthere.com, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@haveibeenthere.com